In order to improve the level of the after-sales workers’ service with solving problems effectively and efficiently, fostering a good company image, TARO’s first technical service courses took place on March 29th ,2018.
The teaching material is written by several experts, from technology department, engine plant and general assembly shop. During these 2 days, they introduced the theory of GP-ONE’s engine, electric injection, hydraulics system, according to the theoretical research and technical problems collected from the market.
Besides, our experts recommended some solutions to motorcycles’ malfunction to workers, and carry out the practice of the use of diagnosis instrument, as well as disassembly and assembly of engine and complete motorcycles. All of them are well received by trainees.
After the courses, we hold an examination for trainees, issuing certificates to those who passed the exam.
Our manager said that we would launch a variety of service training in the future, to develop technicians’ service competitiveness. We hope they can not only settle difficulties for customers, but also guide customers to use motorcycles correctly and foster a sense of periodic maintenance, so as to minimize their downtime.